Last Updated: May 2026

This Privacy Policy describes how Petvari, operated by VELWER LLC, collects, uses, stores, and shares your personal information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

Business Name: VELWER LLC
Brand Name: Petvari
Address: 30 N Gould St STE R, Sheridan, WY 82801, United States
Email: support@petvari.com
Phone: +1 (251) 373-4770

2. Information We Collect

We may collect the following types of personal information when you visit our website, place an order, contact us, or interact with our services:

• Full name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment details (processed securely by third-party payment providers)
• Order history and transaction details
• IP address
• Browser type and device information
• Website usage data, including pages viewed and actions taken on our website
• Cookies and similar tracking technologies

3. How We Collect Information

We collect information in the following ways:

• Directly from you: when you place an order, create an account, contact customer support, subscribe to marketing communications, or submit information through our website.
• Automatically: through cookies, log files, analytics tools, and similar technologies when you browse our website.
• From service providers: such as payment processors, shipping providers, fraud prevention tools, and e-commerce platform providers.

4. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your orders
• To confirm, manage, and deliver purchases
• To provide customer support and respond to inquiries
• To send order updates, confirmations, shipping notifications, and service-related messages
• To detect, prevent, and investigate fraud or suspicious activity
• To improve our website, products, and customer experience
• To analyze website traffic and user behavior
• To comply with legal obligations and enforce our policies
• To send promotional emails or marketing communications, where permitted by law or where you have provided consent

5. Sharing of Personal Information

We may share your personal information with trusted third parties only when necessary to operate our business and provide our services. These may include:

• E-commerce platform providers to host and operate our online store
• Payment processors to securely process payments
• Shipping carriers and logistics providers to deliver your orders
• Order fulfillment partners and suppliers to prepare, pack, and ship purchased items
• Analytics and advertising providers to measure performance and improve marketing
• Fraud prevention and security providers to help protect our business and customers
• Legal or regulatory authorities when required by law or to protect our legal rights

We do not sell your personal information for money. However, certain sharing with advertising or analytics partners may be considered "sharing" under some U.S. state privacy laws.

6. Payment Information

All payments are processed securely through third-party payment providers. We do not store or have direct access to your full credit card or debit card information.

Your payment information is handled in accordance with the privacy and security practices of the payment processor used during checkout.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze traffic, remember preferences, and support marketing efforts.

These technologies may collect information such as:

• IP address
• Browser type
• Device type
• Referring website
• Pages visited
• Time spent on pages
• Actions taken on the website

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.

8. Advertising and Analytics

We may use third-party tools such as analytics and advertising services to understand how customers use our website and to improve our marketing campaigns.

These tools may use cookies, pixels, tags, and similar technologies to collect information about your browsing behavior on our website and across other websites.

Depending on your location, you may have the right to opt out of certain targeted advertising activities.

9. Data Retention

We retain your personal information only for as long as necessary to:

• Provide our products and services
• Maintain transaction and business records
• Comply with legal, tax, accounting, and regulatory obligations
• Resolve disputes and enforce our agreements

When your information is no longer needed, we will delete it or securely anonymize it where reasonably possible.

10. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

11. Your Privacy Rights

Depending on your location, you may have certain privacy rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal exceptions
• Request information about how your personal information is used and shared
• Opt out of certain marketing communications
• Opt out of certain targeted advertising or data sharing where applicable

To exercise any of your privacy rights, please contact us at support@petvari.com.

12. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including the right to:

• Know what personal information we collect, use, disclose, or share
• Request deletion of your personal information
• Request correction of inaccurate personal information
• Opt out of certain sharing of personal information for targeted advertising
• Not be discriminated against for exercising your privacy rights

To submit a privacy-related request, please contact us at support@petvari.com.

13. Email Marketing and Communications

If you subscribe to our newsletter or marketing emails, we may send you promotional messages about products, offers, or updates.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly.

Please note that even if you opt out of marketing emails, we may still send you transactional or service-related messages, such as order confirmations or shipping updates.

14. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will take steps to delete that information.

15. International Data Transfers

If you access our website from outside the United States, please note that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

By using our website, you understand and agree to such transfers, subject to applicable legal protections.

16. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of any third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons.

Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after any updates indicates your acceptance of the revised Privacy Policy.

18. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Petvari — operated by VELWER LLC
Address: 30 N Gould St STE R, Sheridan, WY 82801, United States
Email: support@petvari.com
Phone: +1 (251) 373-4770

Our customer support team is available 24 hours a day, 7 days a week.

By using this website, you acknowledge that you have read and understood this Privacy Policy.